Gamesclan.com Italy Vat 07799061218.
When signing up for game server hosting Services, each User agrees to register using his/her correct name, address, and other requested details. In the event that any such information changes the User must notify Gamesclan Networks immediately of such change.
You specifically acknowledge that Gamesclan Networks and its affiliates are not a part of or associated with the other Corporation.
**Legal Game Ownership**:
Each User is required to own a licensed copy of any and all software used in the server hosting that we run on his or her behalf including, but not limited to, game clients, game servers, voice clients, voice servers, FTP clients, etc.
**User Names and Passwords:**
Each Customer will receive an Admin User Name and Password to use and administer their Game Server, and an Entry Password, when applicable, needed to join the game server. The Admin User Name and Password is not to be made Public knowledge. The Customer is responsible for all access to the rented Game Server and use of the Services utilizing the user names and passwords. The Customer shall not disclose any user name, password or other security information supplied by Gamesclan Networks to the Public. If it is suspected that an Entry Password has been made Public, then Gamesclan Networks reserves the right to change the Entry password and e-mail the new one to the Customer. Repeated infractions may result in account suspension. Customers may change their password as needed by contacting Gamesclan Networks with the new desired passwords, or modifying the password themselves.
**If a Customer has forgotten his/her password**, then that Customer or pre-determined Trusted User must contact us via email in order for us to remind or reset the login information. The Customer may provide us with a list of Trusted Users who may also make a request for and receive a reminder or reset of login information. This list of additional Users must contain an e-mail, game handle, and full name, of each User, prior to the User needing this special access.
**Server Port Numbers**
Each Customer's Server Application is assigned to specific port numbers in the Server Application config files. These port numbers are never to be changed by Customer or Customer's admins and in doing so may disable your server and other servers on the machine. Because of this possible impact, if Customer changes any port numbers on Customer's Application Server then Customer may be faced with a mandatory €25 setup fee to reinstall or fix the server without warning.
We reserve the right to suspend any server which is causing trouble to Gamesclan or it's network. We do also reserve the right to suspend any service for receiving DDoS attacks in case this happens repeatedly and in short-time.
**Changes to the Web Site and Key Service Issues:**
The User acknowledges and accepts that Gamesclan Networks may from time to time alter any aspect of the Web Site, or any of the services or products provided through the Web Site, as it thinks fit and without notice to the User. The User accepts that it will have no claim for breach of contract or otherwise in respect of any such alteration. Gamesclan Networks reserves the right to e-mail Users at the e-mail address provided to Gamesclan Networks by Users regarding any key service issues and it will be presumed that such e-mails will have been read. Gamesclan Networks may run automated searches for abuse of its Services and Customers are deemed to have accepted this limited intrusion into their rented Services and Gamesclan Networks accounts.
These TOS may be updated or changed from time to time. You can review the most current version of these TOS at any time. If Gamesclan Networks makes a change to these TOS and that change has a material impact on services, you will be provided notice of the change. Your continued use of services following such notice constitutes your acceptance of those changes.
**Money Back Guarantee conditions:**
All our Game Servers (not VoiceServer) have a 5 Days money back guarantee. The 5 days starts once the server has been delivered. We do not give refunds to orders where a discount code / voucher has been applied. While asking for a refund, please take into consideration that we will only refund you the 75% of the paid amount excluding the days you've already used.
The User warrants that in its use of the Web Site and Services it shall:
**1)** Not, beyond normal use, act in any manner which negatively impacts on the equipment or network of Gamesclan Networks or is likely to lower Gamesclan Networks's quality or brand image in the larger Internet community.
**2)** Use the Web Site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use of the Web Site by any third party
**3)** Not engage in any conduct which is unlawful, or which may harass or cause distress or inconvenience to any person.
**4)** Not upload, post, transmit or distribute any material or information in which the User does not own or has license to the intellectual property rights, or any material which is in any way unlawful or which is potentially harmful, threatening, abusive, libelous, pornographic or otherwise obscene, or racially or ethically or otherwise objectionable; and
**5)** Not upload, post, transmit or distribute any material or information which contains a computer virus, or other code, files or programs intended or having for effect to disrupt, crash, or otherwise adversely affect the operation of the Clan Site, Game Servers, Services, or of other Users' computer systems.
**6)** Be aware that in using Gamesclan Networks, Users may travel over other networks or be involved in the use of other services. Users understand that they will be bound by the Terms and Conditions imposed by the operators of these networks and services.
Our Refund Policy:
All our game services (not Voice Server) have a 5 Days money back guarantee. In case you feel that the service you paid doesn't fit your needs you can ask a cancellation of the service using our support system in your billing control panel area.
When purchasing any of our services, you agree to the Terms Of Service stated above.